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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Exchange request has to be raised within 7 days. We’ll deliver the exchanged product in next 7 days.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Post approval, we will process the refund within 10 business days and it will be credited to the original payment method within 10 business days.
Contact us at contact@globusgmart.com for questions related to refunds and returns.
All over Chennai and Puducherry
30 Days Free Return Policy
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